Imagine your business... | ||
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Welcome
Many companies dealing with content are focused on marketing, building a brand and selling to prospective customers.
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Our focus is on the informational content that your customers need while they are joining, purchasing and using a product or service.
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This can come in many forms:
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Web account management
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FAQs
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Online knowledge base
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Emails
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Contact centre support
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MEYR consulting exists to help companies meet their customer service goals by providing advice and content in relation to help and support for their customers. ​
Services
MEYR can help in the following ways
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Reviewing existing help and support content
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Guiding you through implementing a knowledge base
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Coaching employees in effective content management
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Assessing online customer journeys
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Every organisation is different and we'll be happy to discuss your unique requirements and build a bespoke plan.