Imagine your business...
Many companies dealing with content are focused on marketing, building a brand and selling to prospective customers.
Our focus is on the informational content that your customers need while they are joining, purchasing and using a product or service.
This can come in many forms:
Web account management
Online knowledge base
Contact centre support
MEYR consulting exists to help companies meet their customer service goals by providing advice and content in relation to help and support for their customers.
MEYR can help in the following ways
Reviewing existing help and support content
Guiding you through implementing a knowledge base
Coaching employees in effective content management
Assessing online customer journeys
Every organisation is different and we'll be happy to discuss your unique requirements and build a bespoke plan.