My Experience, Your Results
Welcome
Many companies dealing with content are focused on marketing, building a brand and selling to prospective customers.
Our focus is on the informational content that your customers need while they are joining, purchasing and using a product or service.
This can come in many forms:
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Web account management
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FAQs
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Online knowledge base
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Emails
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Contact centre support
MEYR consulting exists to help companies meet their customer service goals by providing advice and content in relation to help and support for their customers.
Services
MEYR can help in the following ways
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Reviewing existing help and support content
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Guiding you through implementing a knowledge base
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Coaching employees in effective content management
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Assessing online customer journeys
Every organisation is different and we'll be happy to discuss your unique requirements and build a bespoke plan.